Terms of Service

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement. If you use the Services on behalf of a business or organization, you represent that you have authority to bind that organization to these Terms.

2. Services

AS Creator Tools provides business, marketing, communication, customer-management, website, automation, scheduling, payment, reputation-management, content, and related technology services. Available features may vary according to your subscription, service agreement, location, integrations, account configuration, or third-party availability.

The Services may evolve over time. Features may be added, updated, replaced, or discontinued by AS Creator Tools or its third-party service providers. When a change materially affects the core Services included in your subscription, we will make reasonable efforts to provide notice when circumstances allow. We do not guarantee the permanent availability of any individual feature or third-party integration.

Professional, setup, design, marketing, consulting, advertising, and managed services may be governed by an additional proposal, order form, scope of work, or service agreement. If an additional written agreement conflicts with these Terms, the additional agreement will control for the services it specifically covers.

3. Accounts and Security

You agree to provide accurate, complete, and current account information. You are responsible for maintaining the confidentiality of your credentials, controlling access given to authorized users, configuring permissions, and all activity occurring through your account. You must promptly notify us of suspected unauthorized access.

4. Subscriptions and Automatic Renewal

Paid subscriptions are billed in advance according to the billing cycle presented during checkout, in an order form, or in a separate service agreement. Unless otherwise stated in writing, subscriptions automatically renew until canceled.

By providing a payment method, you authorize us and our payment-processing providers to charge subscription fees, usage charges, purchased add-ons, applicable taxes, third-party charges, and other authorized amounts. You are responsible for maintaining a valid payment method.

We may change prices with reasonable advance notice. Changes normally take effect at the beginning of a subsequent billing period. Advance notice may not be possible for adjustments caused by taxes, government charges, telecommunications costs, or third-party usage fees.

5. Cancellation and Refunds

You may cancel your subscription at any time through available account controls or by contacting support@ascreatortools.com. Cancellation prevents the next automatic renewal.

Unless required by law or stated differently in a written agreement, payments already made are nonrefundable, no prorated refunds or credits are provided, and you remain responsible for charges incurred before cancellation. Access may continue until the end of the paid billing period.

Canceling a platform subscription does not automatically cancel a separate managed-service, website, consulting, advertising, or professional-service agreement.

6. Usage and Third-Party Charges

Some Services may generate additional charges for telephone numbers, calls, text messages, email delivery, artificial intelligence, premium integrations, domains, advertising, payment processing, or other third-party services. You are responsible for usage generated through your account, including usage created by authorized users, automations, campaigns, and customer interactions. Usage charges are generally nonrefundable.

7. Customer Data

You retain your rights in the business information, contacts, messages, files, images, recordings, documents, and other content you lawfully submit to the Services ("Customer Data").

You grant us a limited, nonexclusive license to host, process, transmit, copy, display, and use Customer Data as reasonably necessary to provide and secure the Services, process authorized communications and transactions, provide support, prevent fraud or abuse, comply with law, and improve service reliability.

You represent that you have all rights, permissions, and legally required consent necessary to provide Customer Data and authorize its processing. You are responsible for its accuracy, legality, quality, and integrity and for maintaining any independent backups required by your business.

8. Your Customers and Privacy Responsibilities

When you collect or process information about customers, leads, patients, clients, employees, or other individuals, you are responsible for providing required privacy notices, obtaining consent, responding to privacy requests, limiting access, establishing an appropriate legal basis, and complying with applicable privacy, marketing, industry, and consumer-protection laws.

AS Creator Tools does not determine whether your specific use of the Services complies with laws or professional requirements applicable to your business.

9. Communications Compliance

The Services may allow you to send or receive calls, text messages, emails, voicemail messages, automated communications, and marketing campaigns. You are responsible for obtaining and documenting required consent, honoring opt-outs, providing accurate sender identification, following applicable timing and frequency restrictions, and complying with the TCPA, Telemarketing Sales Rule, CAN-SPAM Act, do-not-call requirements, state laws, carrier rules, and international requirements that apply to you.

You may not send spam, deceptive communications, unlawful solicitations, or marketing messages without legally sufficient permission. We may suspend communication features when reasonably necessary to prevent abuse, protect deliverability, satisfy provider requirements, or comply with law.

10. Call Recording

If you enable call recording, transcription, monitoring, or similar functionality, you are responsible for notifying participants and obtaining consent where required. Recording laws vary by jurisdiction.

11. Artificial Intelligence

The Services may include features powered by artificial intelligence or automated technologies. AI-generated content may be inaccurate, incomplete, outdated, or unsuitable. You are responsible for reviewing, editing, approving, and verifying it before publishing, sending, or relying upon it.

You may not use AI features to make unlawful, discriminatory, deceptive, or high-impact decisions without appropriate human review and legally required safeguards. We do not guarantee the accuracy, originality, availability, or fitness of AI-generated content.

12. Acceptable Use

You may not use the Services to violate law or third-party rights; send spam; commit fraud, impersonation, harassment, threats, or abuse; upload malicious software; interfere with security; attempt unauthorized access or reverse engineering; circumvent restrictions; unlawfully collect or distribute information; promote illegal activities; create unreasonable technical burdens; or resell or sublicense the Services without written authorization.

We may investigate suspected violations and cooperate with service providers and lawful authorities when appropriate.

13. Third-Party Services

The Services rely upon independent technology, infrastructure, telecommunications, hosting, payment, artificial-intelligence, analytics, integration, and other providers. Certain features may be subject to additional third-party terms.

We are not responsible for third-party outages, changes, account decisions, data practices, restrictions, price changes, or discontinued integrations beyond our reasonable control. We may change providers without publicly identifying them, provided the change does not materially eliminate the core Services you purchased.

14. Websites, Funnels, and Managed Hosting

Websites, funnels, forms, automations, and other digital assets may combine client-owned content, original work, licensed templates, platform-dependent functionality, third-party integrations, and proprietary systems belonging to Andrea Studios or AS Creator Tools.

Transferability depends on technical architecture, licenses, integrations, and compatibility with the receiving environment. Unless a written agreement states otherwise, websites built and maintained through an ongoing AS Creator Tools arrangement become eligible for transfer to a technically compatible private hosting environment after two consecutive years of uninterrupted required payments. Eligibility does not guarantee that every feature, automation, integration, template, or platform-dependent component can be transferred.

15. Early Website Buyout

A client requesting transfer before completing the applicable two-year period may request an early buyout. Unless stated differently in writing, the buyout amount equals the unpaid balance that would have become due during the remainder of the agreed period, outstanding fees, and approved transition costs.

After payment in full, we will identify eligible transferable materials and reasonably assist with the approved transition. Requests remain subject to technical feasibility, licensing restrictions, third-party terms, account standing, and the applicable service agreement. Requests must be submitted to support@ascreatortools.com.

16. Intellectual Property

The Services, platform configurations, designs, templates, documentation, workflows, training materials, branding, software functionality, and materials supplied by Andrea Studios or AS Creator Tools are owned by or licensed to us and protected by law. Except for the limited right to use the Services during an active subscription, no ownership rights are transferred unless expressly stated in writing.

You may not copy, reproduce, resell, distribute, sublicense, reverse engineer, or create competing products using our protected materials without written permission.

17. Support Access

When you request support, you authorize us and our service providers to access relevant portions of your account and Customer Data as reasonably necessary to diagnose and resolve the issue, maintain security, or provide the requested service.

18. Suspension and Termination

We may suspend or terminate access for overdue payment, a violation of these Terms, fraud, abuse, unauthorized activity, or conduct creating legal, security, reputational, technical, or deliverability risks. Suspension may also occur when required by a provider or lawful authority.

When practical, we will provide notice and an opportunity to resolve the issue. Immediate suspension may occur when necessary to prevent harm or comply with law. Suspension or termination does not eliminate obligations incurred beforehand.

19. Data Following Cancellation

You are responsible for exporting Customer Data before access ends. After cancellation or termination, we may retain information for a limited period for backups, fraud prevention, legal compliance, dispute resolution, and legitimate business records. We do not guarantee that Customer Data will remain retrievable after an account closes.

20. Service Availability

We work to maintain reliable Services but do not guarantee uninterrupted, error-free, or completely secure operation. Maintenance, upgrades, provider outages, internet failures, regulatory changes, emergencies, and circumstances beyond our reasonable control may interrupt availability. Unless stated in a separate written agreement, no service-level guarantee applies.

21. No Guaranteed Results

Marketing, advertising, websites, automation, artificial intelligence, reputation management, lead generation, and communication tools do not guarantee revenue, rankings, leads, appointments, reviews, sales, profitability, or any particular outcome.

22. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided "as is" and "as available." We disclaim implied warranties, including merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant that the Services will satisfy every requirement, operate without interruption, or produce error-free results.

23. Limitation of Liability

To the fullest extent permitted by law, Andrea Studios, AS Creator Tools, and their contractors, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost revenue, profits, opportunities, reputation, business, or data.

Our total liability arising from the Services will not exceed the amount you paid directly to AS Creator Tools during the three months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

24. Indemnification

You agree to defend, indemnify, and hold harmless Andrea Studios, AS Creator Tools, and their contractors and agents from claims, damages, penalties, liabilities, and reasonable legal expenses arising from your use or misuse of the Services, Customer Data, communications, marketing campaigns, products or services, violation of law or third-party rights, or breach of these Terms.

25. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. Any legal action arising from these Terms or the Services must be brought in a state or federal court with proper jurisdiction in New York unless applicable law requires otherwise.

Before filing a legal claim, each party agrees to provide written notice and attempt to resolve the dispute informally for at least 30 days.

26. Changes to These Terms

We may update these Terms to reflect changes in the Services, providers, business practices, or legal requirements. Updated Terms will be posted with a revised date. Material changes may also be communicated through email, account notification, or another reasonable method. Continued use after updated Terms take effect constitutes acceptance to the extent permitted by law.

27. General Provisions

These Terms, our Privacy Policy, and any applicable order form or written service agreement constitute the agreement governing the Services. If a provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver.

You may not assign your account or agreement without our written consent. We may assign our rights and obligations in connection with a business transfer, restructuring, or change in service providers.

28. Contact Us